Tableau helps the University of Massachusetts (UMass) Amherst Libraries staff to both analyze and understand data. Selectors may access purchasing and use data without having to maintain or manipulate spreadsheets. Using Tableau for the analysis of a consortial e-book project minimizes duplication of effort and provides a common perspective for understanding the data. Interactive visualizations expedite access to live data from MINES (Measuring the Impact of Networked Electronic Services), and make it easier for staff to use circulation, service desk, and gate-count data for operational purposes.
Rachel Lewellen is assessment librarian at the UMass Amherst Libraries. She has been using Tableau since 2012.
This webcast aired March 17, 2015. (27 minutes)