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Assessing ILL/DD Services: New Cost-Effective Alternatives
This 2004 ARL study by Mary Jackson, with Bruce Kingma and Tom Delaney, collects and analyzes current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study...
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SPEC Kit 279: Evaluating Library Instruction (December 2003)
A scanned version of SPEC Kit 279 is available full view through HathiTrust. View document here »
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SPEC Kit 268: Reference Service Statistics & Assessment (September 2002)
A scanned version of SPEC Kit 268 is available full view through HathiTrust. View document here »
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Lies, Damned Lies, … and ARL Statistics?
In 1986, Kendon Stubbs reported on the ARL Statistics Committee's examination of ARL data. This paper is intended to summarize the committee's work under the topics of (1) problems with...
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SPEC Kit 229: Evaluating Academic Library Directors (May 1998)
A scanned version of SPEC Kit 229 is available full view through HathiTrust. View document here »
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SPEC Kit 226: After the User Survey, What Then? (September 1997)
A scanned version of SPEC Kit 226 (Transforming Libraries 4) is available full view through HathiTrust. View document here »
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SPEC Kit 205: User Surveys in ARL Libraries (November 1994)
A scanned version of SPEC Kit 205 is available full view through HathiTrust. View document here »
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Policy on Release of ARL Salary Survey Data to Researchers
salary-data-release-policy.pdf
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