Librarian III, Small Business

Librarian III, Small Business The Thomas Yoseloff Business Center provides patrons access to electronic resources including Bloomberg Terminals, comprehensive print materials, and in-person programs, classes, 1-on-1 sessions, and offerings in the fields of personal finance and investing, small business resources, business and financial research, and career services. The Yoseloff Business Center seeks a collaborative, engaged librarian to work with a diverse body of library users including business users, investors, or students in support of business research and entrepreneurial projects; investors on finances and investing; or career expansion. Key Responsibilities Under the supervision of the Assistant Manager for Public Service:

• Provides a full complement of reference desk and front-line service in all subject areas represented by the business library, in person and through virtual consultations
• Provides assistance to small business owners and entrepreneurs in market research, in developing business plans, assessing the competitive market landscape, discovering patent information, and other research and business information
• Promotes use of business resources and collections through creation of discovery tools and resource guides
• Trains and assists the public and staff in the use of the library’s business and financial resources using electronic databases.
• Teaches and develops public classes, in-person and through remote platforms such as GoogleMeet and Zoom
• Present workshops on the use of Library resources plus other topics relevant to entrepreneurs, investors, or job seekers
• Provides outreach and organizes public programs and business events.
• Provides customer assistance with the entrepreneurial and business research process.
• Participates in outreach through offsite community or library events
• Provides reference services and resource recommendations using print, media and digital resources
• Assists with updates and content creation for web pages, Libguides, and training materials
• Hosts and provides instruction in classes for the public, visiting classes,staff, and other groups.
• Assists the Assistant Manager in the development, coordination, oversight, promotion, assessment, and reporting on programming and instruction activities.
• Serves as a liaison with colleagues across the Library in coordinating research programming and instruction.
• Develops and maintains content for research guides, blogs, and for social media platforms.
• Responsible for staff, scheduling, and related operations in the absence of the Managing Librarian.
• Performs related duties as required

Skills Knowledge & Expertise

• Successfully demonstrated knowledge of business, economics or finance resources in print and digital formats
• Expertise in using and teaching business digital resources
• Successfully demonstrated public service experience with a strong commitment to public service and the ability to work well with a diverse patronage
• Excellent interpersonal skills, including the ability to deal effectively and tactfully with patrons and staff
• Demonstrated ability to cultivate partnerships with community organizations to provide unique and entrepreneurial programs and services
• Experience creating and conducting a variety of innovative programs for adults
• Demonstrated oral and written communication skills, including public speaking and presentation skills
• Successfully demonstrated ability to work as part of a team
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
• Demonstrated knowledge of computer services including online searching, social media, reference resources and databases
• Strong organization, time management, and planning skills, including the ability to perform multiple projects or tasks simultaneously
• Knowledge of emerging library technologies, service, and research trends in academic and research libraries
• Adaptability, flexibility and willingness to engage in continuous learning
• ALA accredited Master’s degree in Library and Information Studies
• Public Librarian’s Professional Certificate issued by the State of New York
• Advanced degree in a business-related discipline.

Preferred Qualifications

• 4-5 years of experience as a business librarian in a public or academic library setting
• Undergraduate Degree in business, and/or economics
• Proficiency in a second language
• Experience working in the NYC small business community
• Experience working with government information sources including some knowledge of Patents and Trademarks, Census Bureau data, government data related to business activities and law

Core Values

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work

Physical Duties

• Lifting up to 15 lbs.
• Sitting and standing for periods of time
• Daily use of a computer

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